You’re on the move, and we are here to help make your transition as easy as possible!
Start Electrical Service
at an Existing Location
Welcome to the neighborhood! You’ve got a lot to take care of, so we have made requesting utility service as easy as possible. Simply fill out the form below, provide the one-time membership fee, and a deposit*, and you’re all set!
Click here for more information, rules and regulations.
*Based on credit. You may not be required to pay a deposit.
Stop Electrical Service
at an Existing Location
If you’re moving out of our service territory, we hate to see you go! Fill out the form below, and we will get your service disconnected.
As a new PREPAID member, no deposit is required. You will be required to pay the $35.00 Membership Fee, and you will be required to pay a minimum of $65.00 to activate a prepaid account. This amount will be applied toward future energy use.
You will not receive a monthly bill.
If you are an existing regular account member and wish to convert to a prepaid account, any deposit held will be applied toward any outstanding balance, any fees associated with starting a prepaid account and the purchase of future energy use.
A prepaid account will be subject to the Prepaid Residential Rate. This will be charged to the account as a daily fee.
Prepaid accounts are not eligible for payment arrangements
Any Energy Assistance or Trustee monies will be applied to the prepaid account once payment is received. Pledges will not be accepted to keep electricity on.
Electric service will be subject to immediate disconnection if at any time the account does not have a credit balance. If service is disconnected, to reactivate the account the member must pay, any outstanding balance, the minimum credit balance of $50.00 and a reconnect fee before service will be restored.
If a returned check or charge-back is received on the account, the amount of the check or charge-back and a return fee will be charged back to the member’s account immediately. If this causes the credit on the account to be exhausted, service will be disconnected within 24 hours.
If at any time, a prepaid member wants to convert the prepaid account back to a regular billed account; a deposit may be required based on twice the monthly average of the location.
Payments may be made in the office, over the phone, at our website or by mail.
Over the phone:
- To inquire about your Prepaid Account, you may call us direct at 219-733-2511 or 1-800-552-2622. To make a payment by phone, please have your account number handy.
- Login to your account at www.kvremc.com
- Enter your account number and your password. Your initial password may be obtained by contacting our office.
- This site will show your daily and average usage, the remaining balance on your account, and your notification settings.
If you have any questions, contact our office during business hours and a Customer Service Representative will gladly assist you.
The application must be completed before we can process the serve upgrade request. Once the application is received, it will be sent to an engineer for processing. The engineer will then contact the member-consumer to discuss the rest of the service upgrade process.